Terms and Conditions
DEFINITIONS
1.1. Online Store – Seller's website/store (longevies.com), through which the Buyer, their order, contact information, payment, and delivery details are identified;
1.2. Seller – MB "Longevies," legal entity code 306808333, registered address A. Zmuidzinaviciaus g. 7, Alytus, Lithuania;
1.3. Buyer – a legal adult, a physical person purchasing Goods from the Seller, a minor (from 14 to 18 years old) physical person with the consent of parents or guardians (except when they independently manage their income), a legal entity, or a representative authorized by the listed individuals;
1.4. Goods – products sold in the Seller's Online Store;
1.5. Order – a list of goods purchased by the Buyer;
1.6. Rules – Purchase-Sale Rules that establish the mutual relations, rights, obligations, and responsibilities between the Buyer and the Seller.
GENERAL PROVISIONS
2.1. These Rules are a legally binding document for the parties, specifying the rights, obligations, terms of acquiring and paying for Goods, delivery terms, return procedures, responsibilities of the parties, and other provisions related to the purchase and sale of Goods from the Seller.
2.2. By placing an order, the Buyer must familiarize themselves with these Rules and confirm that they have done so by providing the necessary information to conclude the Agreement and deliver the Order.
2.3. The Seller has the right to change the Rules at any time, taking into account the requirements set by legal acts. The Buyer will be informed about changes to the Rules in the Online Store.
STARTING POINT OF RULES APPLICATION
3.1. The Rules apply to the relations between the Buyer and the Seller from the moment when:
3.1.1. The Buyer fills out an order in the Online Store, provides the necessary information to conclude the Agreement, and deliver the order, then clicks the "Buy" link;
3.1.2. The Buyer, when purchasing by phone, provides the necessary information to conclude the Agreement, form the Order, and deliver it to the Seller;
3.1.3. The Buyer submits an Order and documents required to use the consumer credit service provided by leasing companies.
BUYER'S RIGHTS
4.1. The Buyer has the right to purchase Goods from the Seller in accordance with these Rules.
4.2. The Buyer has the right to refuse and return Goods purchased in the Online Store within fourteen days without stating a reason. Following the provisions of this article, the Buyer informs the Seller about the return of Goods by submitting a statement in a free form, indicating their decision to refuse and return the Goods. The notice of refusal and return of Goods is submitted to the Seller by email at the email address specified in the Online Store. The Buyer must send or deliver the Goods to the Seller without delay and no later than fourteen days from the date of notifying the Seller of the refusal and return of the Goods. The Buyer bears only the direct costs of returning the Goods.
4.3. The Buyer has the right to refuse and return Goods after the 14-day period specified in Article 4.2. The Buyer must notify the Seller in writing, indicating the Goods to be returned and the reason for the return. For clarity, this provision does not mean that the Seller must accept returned Goods, and in each specific case, the Seller, after examining the return request, decides on the return of the Goods. If the Seller decides to accept the returned Goods, the return and transfer of the Goods are carried out according to the terms agreed separately between the Buyer and the Seller.
4.4. The Buyer can exercise the right specified in points 4.2. and 4.3. only if the Goods are not damaged, their appearance has not fundamentally changed, and they have not been used.
4.5. In the case where the Buyer purchases a set of Goods from the Seller and, in accordance with the right specified in point 4.3., wishes to refuse a specific (certain) Good(s), the Buyer must return the entire set of Goods to the Seller. If at least one of the Goods in the set does not meet the requirements specified in point 11.4 of the Rules, the Seller has the right to refuse to accept the returned set of Goods.
4.6. Articles 4.2 and 4.3 of these Rules do not apply to packaged Goods that have been unpacked after delivery and are unsuitable for return due to health or hygiene reasons.
BUYER'S OBLIGATIONS
5.1. The Buyer must pay for the Goods and accept them in accordance with the procedures established by these Rules.
5.2. By using the Online Store, the Buyer undertakes to comply with these Rules, other conditions specified in the Online Store, and the laws of the Republic of Lithuania.
SELLER'S RIGHTS
6.1. The Seller has the discretion to establish a minimum Order amount, i.e., the minimum quantity of Goods that the Buyer must purchase.
6.2. The Seller has the right to change the price of Goods in the Online Store at any time. Such changes do not apply to Orders that have already been confirmed.
SELLER'S OBLIGATIONS
7.1. The Seller undertakes to enable the Buyer to use the services provided by the Online Store in accordance with the conditions specified in these Rules and the Online Store.
7.2. The Seller undertakes to deliver the Goods ordered by the Buyer to the address specified in the Order, observing the delivery terms specified in the Online Store. If the Seller is unable to deliver the Goods within the specified time, they must immediately inform the Buyer, and the Buyer has the right to cancel the Order.
7.3. The Seller undertakes to sell and deliver the Goods to the Buyer in accordance with the conditions specified in the Order and these Rules.
7.4. The Seller undertakes to comply with the privacy policy and protect the Buyer's personal data in accordance with the laws of the Republic of Lithuania.
ORDERING GOODS
8.1. The Buyer can purchase Goods in the Online Store without registering by clicking the "Buy" link after selecting the Goods and adding them to the shopping cart. The Buyer can also register in the Online Store, providing the necessary information, which will allow them to log in to the Online Store system and use additional features provided to registered users.
FORMATION AND CONFIRMATION OF THE ORDER
9.1. The Buyer forms an Order in the Online Store independently, selecting Goods and adding them to the shopping cart.
9.2. Before confirming the Order, the Buyer has the opportunity to review and modify the selected Goods, the quantity, and the total value of the Order.
9.3. To confirm the Order, the Buyer must provide the necessary information: name, delivery address, and contact phone number.
9.4. After filling in the required information, the Buyer must choose the payment method and pay for the Order.
9.5. The Order is considered confirmed when the Buyer pays for the Goods.
9.6. After confirming the Order, the Buyer receives an Order confirmation to the email address provided. The confirmation contains information about the ordered Goods, the total value of the Order, the delivery address, and other relevant information.
DELIVERY OF GOODS
10.1. The Seller delivers the Goods to the address specified by the Buyer when forming the Order.
10.2. The Buyer must accept the Goods themselves. If the Buyer cannot accept the Goods themselves and the Goods are delivered to the specified address, the Buyer has no right to make claims against the Seller regarding the delivery of the Goods to the wrong person.
10.3. The Seller delivers the Goods to the Buyer within the time specified in the Online Store. If the Seller cannot deliver the Goods within the specified time, they inform the Buyer as soon as possible, and the Buyer has the right to cancel the Order.
10.4. If the Goods cannot be delivered due to the fault of the Buyer (incorrect address specified, the Buyer cannot accept the Goods at the specified address, etc.), the Buyer must compensate the Seller for the additional costs related to the delivery of the Goods.
PAYMENT FOR GOODS
11.1. The prices of Goods in the Online Store are indicated in euros with VAT. The prices do not include delivery costs.
11.2. The Buyer can pay for the Goods using the payment methods specified in the Online Store.
11.3. The Buyer must pay for the Goods immediately after confirming the Order.
11.4. If the Buyer chooses to pay for the Goods using a bank transfer, the Order is processed only after the funds are received in the Seller's bank account.
RESPONSIBILITY OF THE PARTIES
12.1. The Buyer is responsible for the accuracy of the data provided in the Order. If the Buyer provides inaccurate data in the Order, the Seller is not responsible for the consequences arising from it.
12.2. The Buyer is responsible for the actions taken using the Online Store.
12.3. The Seller is not responsible for the Buyer's inability to use the Online Store and purchase Goods for reasons beyond the Seller's control.
SETTLEMENT OF DISPUTES
13.1. Disputes arising between the Buyer and the Seller are resolved through negotiations.
13.2. If the parties fail to reach an agreement through negotiations, disputes are resolved in accordance with the laws of the Republic of Lithuania.
FINAL PROVISIONS
14.1. These Rules are governed by the laws of the Republic of Lithuania.
14.2. The parties agree that all disputes arising from the implementation of these Rules are resolved through negotiations. If an agreement is not reached, disputes are resolved in accordance with the laws of the Republic of Lithuania.
14.3. These Rules enter into force from the moment of publication on the Seller's website/store.